CCAP: Contact Center Association of the Philippines

The Contact Center Association of the Philippines (CCAP) is the official organization of contact centers in the Philippines. Its mission is to promote the Philippines as the country-of-choice for contact center services, develop professional standards and practices, organize learning and networking events, and work with various stakeholders to further the industry’s contribution to the national economy and strengthen its market position worldwide. Established in October 2001 by seven founding member companies, CCAP now counts 53 outsource and in-house contact centers as members, representing more than 80% of call center seats in the Philippines.

CCAP MEMBERS:

	7/24 Care 2nd Floor, AD Gothong I.T. Building, Subangdaku, Mandaue City 6014 Cebu	1-888-724-8888 www.724care.com
	Accenture Inc., 8th Floor, Cybergate 2, Pioneer St., Mandaluyong City	702-9100 www.accenture.com
	Acquire Asia Pacific Philippines Inc. LG-C Lower Ground Floor, Worldwide Corporate Center, Shaw Boulevard, Mandaluyong City	667-6800 www.acquireasiapacific.com
	ACS-Xerox Company 7th Floor, One E-Com Center Building, MOA Complex, Pasay City	756-8510 www.acs-inc.com
	Admerex Solution Inc. 14th and 15th Floor, The Peak Tower, 107 LP Leviste St., Salcedo Village, Makati City	397-6900 www.admerexgroup.com
	ADP Philippines Inc.
	Aegis People Support, Inc. PeopleSupport Center, Ayala Avenue, corner Sen. Gil Puyat Avenue, Makati City	885-8000 www.aegisbpo.com
	Alorica Philippines Inc. 33/F Wynsum Corporate Plaza, F. Ortigas Jr. Avenue (formerly Ortigas Center) Pasig City	914-3700 www.alorica.com
	ANZ Global Services & Operations (Manila), Inc.
	Bayan Telecommunications Inc. Bayan Corporate Center, Malingap corner Maginhawa Sts., Teachers Village, East Diliman, Quezon City	449-3000 www.bayan.com.ph
	Bluebean, Inc. 2/F Valley Fair Town Center, Ortigas Avenue Extension, Taytay, Rizal	658-0050 www.bluebeaninc.net
	BOSCH Communication Center Inc.
	Brady Philippines Direct Marketing Inc. 3/F Worldwide Corporate Center, Shaw Boulevard, Mandaluyong City	917-3600 www.bradycorp.com
	C3/CustomerContactChannels, Inc.	www.c3connect.com
	CA TELEMARKETING INC. 5th & 6th Floors, Jocfer Building, Commonwealth Avenue, Diliman, Quezon City	454-4900 www.cticrm.com
	Capstone Solutions Inc. Unit 14A, 14th Floor, Multinational Bancorporation Centre, 6805 Ayala Avenue, Makati City	522-4601 ..
	CSS Corporation ICT Services Inc. 4th Floor, 18/20 Building, Upper Mckinley Hills. Fort Bonifacio Taguig City	798-0222, 798-0223 www.csscorp.com
	Citigroup Business Process Solutions Pte. Ltd. 27th Floor, PBCom Tower, 6795 Ayala Avenue, Makati City, Philippines	858-6000, 858-6121, 858-6122
	Cognizant Tech. Solution Philippine Inc. 6th Floor, No. 10 Upper McKinley Building, McKinley Hills, Fort Bonifacio, Taguig City	976-2270
	Concentrix 5th Floor, Techno Plaza One Building, Eastwood City, Libis, Quezon City	423-8700 www.concentrix.com
	Convergys 6796 Ayala Avenue corner Salcedo St., Legaspi Village, Makati City	792-3000 www.convergys.com
	Cordia Philippines, Inc. 5th Floor, i2 Building, Asiatown IT Park, Lahug, Cebu City	(032) 238-3009, (032) 238-6234 www.cordiacorp.com
	Cube Connection Contact Solutions Philippines Inc. Suite 071, 7th floor, Pryce Tower, Pryce Business Park, Bajada Davao City	227-1114 www.c3spi.com
	CyberCity Teleservices
	Datacom Connect (Phil) Sdn. Bhd. 11th Floor, Commerce and Industry Plaza, McKinley Hills, Fort Bonifacio, Taguig City	802-6600 www.datacom.com.au
	DOCOMO InterTouch Pte. Ltd. 10th Floor, Picadilly Star Building, Blk 19, Lot 3, 4th Avenue, corner 27th Street, Fort Bonifacio, Taguig City	784-5222 ..
	E*TRADE Informations Services LLC 18th Floor, Yuchengco Tower, 1 RCBC Plaza, 6819 Ayala Avenue, Makati City	214-6103
	Eastern Telecommunications Philippines Inc. Telecoms Plaza, 316 Sen. Gil Puyat Avenue, Salcedo Village, Makati City	300-8888 www.easterncommunications.com.ph
	Eastwest Banking Corporation PBCom Tower, 6795 Ayala Avenue corner V.A. Rufino Street, Salcedo Village, Makati City, 1226 Philippines	870-3500 www.eastwestbanker.com
	Eperformax Contact Centers 2nd Floor, BPI Buendia Center, Sen. Gil Puyat Avenue, Makati City	490-2288 www.eperformax.com
	Federal Express Pacific, Inc.
	Fidelity Information Services (FIS) Global Solutions Philippines 9th Floor ECOPLAZA Building, 2305 Chino Roces Avenue Extension, Makati City	403-2499 www.fisglobal.com
	Global Contact Service International 18th Floor, IBM Plaza, Eastwood City, Libis, Quezon City	440-7589 www.gcsagents.com
	Global Payments Process Centre Inc. 11th Floor, Robinsons Cybergate Plaza, Pioneer Street, corner EDSA, Mandaluyong City	581-4000 www.globalpaymentsinc.com
	Global Quest BPO Specialist Inc.
	Globe Business ..	business.globe.com.ph/
	Genpact Services LLC 5th Floor, Genpact Building, Plaza A, 3650 Dotcom Drive, Northgate Cyberzone, Filinvest Corporate City, Alabang, Muntinlupa City	792-2500 www.genpact.com
	Genting Philippines Holdings Limited-Philippines 3rd Floors, Star Cruises Center, Newport City, Pasay City	836-6000
	Hewlett-Packard Asia Pacific (Hong Kong), Ltd. 3F,  Two World Square, 22 Upper McKinley Hill Town Center, Taguig City	888-5900
	Hinduja Global Solutions HTMT Cyberpark, 86 E. Rodriguez Jr. Avenue, Barangay Ugong Norte, Quezon City	434-5144 www.htmtglobal.com
	IBM 2nd Floor, EDSA Central Square, Shaw Boulevard corner Sto. Cristo St., Greenfield District, Mandaluyong City 1552	840-6000 www.ibm.com/services/daksh
	iContacts Corporation 8/F 1487 Universal Tower Building, Quezon Avenue, Quezon City	848-8888
	Infocom Technologies 3rd Floor, PLDT Tower 1, 6799 Ayala Avenue, Makati City	840-0772, 815-1701 www.info.com.ph
	Integra Business Processing Solutions Ground Floor, iHub 2 Building, Bridgeway Street, Northgate, Cyberzone, Filinvest Corporate City, Alabang, Muntinlupa City	.. www.integrabps.com
	Interactive Technology Solutions Inc. 110 E. Rodriguez Jr. Avenue, Bagumbayan, Quezon City 1110	395-5191 www.itechsolutions.com.ph
	kgb 11th Floor, RCBC Plaza Tower 2, Ayala Avenue corner Sen. Gil Puyat Avenue, Makati City	755-1600 www.kgb.com
	Lasting Line Contact Center Inc. ..	.. ..
	Magellan Solutions Outsourcing, Inc. 64 Washington St., West Greenhills, San Juan 1500	724-2280 www.magellan-solutions.com
	Maxicare Healthcare Corporation Maxicare Tower, 203 Salcedo Street, Legaspi Village, Makati City	(02) 908-6900 Toll Free  1-800-10-582-1900 www.maxicare.com.ph
	MDS Call Solutions Inc. 2nd Floor, BJS Building, 1869 P. Domingo St., Barangay Kasilawan, Makati City	890-9267
	Mirof Comlink 3rd Floor, Philcox Building, Salcedo St., Legaspi Village, Makati City	750-3891 www.comlink.com.ph
	Motif Limited 4/F E-Commerce Plaza, 1 Garden Road, Eastwood Cyberpark, Bagumbayan, Quezon City	900-1158 www.motifinc.com
	NCO Group 4/F Eugenio Lopez Jr. Communications Center, ABS-CBN Compound, Mother Ignacia Avenue, Quezon City 1101	981-7534 www.ncogroup.com
	NorthStar Solutions 12th floor, Raffles Corporate Center, F. Ortigas Jr. Ave., Ortigas Center, Pasig City	914-0225 www.northstarsolutionscc.com
	One Outsource Direct Corporation 403 Heart Tower Building, Valero St., Salcedo Village, Makati City	817-5365 www.one-outsource.com
	One World Connections Inc. 31st Floor, Wynsum Corporate Plaza, Emerald Avenue, Ortigas Center, Pasig City	702-7400 www.oneworldconnections.com
	Pacific Hub Corporation 11th Floor, Robinsons Equitable Tower, ADB Avenue corner Poveda St., Ortigas Center, Pasig City	634-7444 www.pacifichub.net
	Pilipinas Teleserv 4/F San Diego Building, 462 C. Palanca St., Quiapo, Manila	737-1234, 737-1105 www.teleserv.ph
	Philippine Interactive Audiotext Services Inc. 2nd Floor, PCPD Building, Chino Roces Extension (formerly Pasong Tamo Extension), Taguig City	843-8311 www.piasi.com
	PLDT Alpha Enterprise 5th Floor, Ramon Cojuanco Building, Makati Avenue, Makati City	688-2700 www.pldt.com.ph
	Protocol Global Solutions 409 Shaw Boulevard, 9th Floor, Mandaluyong City	.. www.protocolglobalsolutions.com
	Qualfon 9th Floor, Qualphon - Skyrise 3 Building, Asia Town I.T. Park, Lahug, Cebu City	www.qualfon.com
	Salmat Services Inc. 3rd Floor, 18 Upper McKinley Hill, Taguig City	.. www.salmat.com.au
	Sitel One Julia Vargas Building, #1 Doña Julia Vargas Avenue, Ortigas Business Center, Pasig City	860-1111 www.sitel.com
	SPI Global 7th Floor PLDT MGO Building, Legaspi corner Dela Rosa St., Makati City	884-6222 www.spi-global.com
	StarTek International Limited SM Cyberone Building, 69 Jupiter St., Makati City 1209 Philippines	www.startek.com
	Stellar Global SolutionS Philippines Superstore Building, Times Square St., Araneta Center, Cubao, Quezon City	884-5300 www.stellarbpo.com
	Sterling Global 15th Floor, Raffles Corporate Center, Emerald Avenue, Ortigas Center, Pasig City	916-8888 www.sterlingglobal.com
	Stream Global Services 31st Floor, Cyber One Building, Eastwood City Cyberpark, Bagumbayan, Quezon City	916-5670 www.stream.com
	Sutherland Global Services 12th Floor, Philplans Corporate Center, Triangle Drive, Bonifacio Global City	.. www.sutherlandglobal.com
	SYKES Asia, Inc. 26th Floor, Robinsons Summit Building, 6783 Ayala Avenue, Makati City	817-8781 www.sykes.com
	Taking You Forward, Inc. SLL Building, P. Remedio St., Banilad, Mandaue City, Cebu 6014, Philippines	+63-32-346-5551 www.takingyouforward.com
	Teleperformance 14th Floor, Octagon Building, San Miguel Avenue, Pasig City	632-9000 www.teleperformance.com
	TeleTech Building F, SM Corporate Offices, 1000 Bay Boulevard, Pasay City	552-9700 www.teletech.com
	TELUS International Philippines, Inc. 31/F Discovery Centre, 25 ADB Avenue, Ortigas Center, Pasig City	638-9440 www.telusinternational.com
	The Thomson Philippines, Inc. 20/F Ayala Life FGM Center, 6811 Ayala Avenue, Makati City	878-5800
	Transcom Transcom Center Building, Las Fiestas Road, Frontera Verde Compound, Pasig City 1600	702-2400 www.transcom.com
	transcosmos logicall 1133 Metropolitan Avenue corner Chino Roces Avenue, Makati City	860-3663 www.logicallinc.com
	Trec Pacific Corporation 16th Floor, Raffles Corporate Center, F. Ortigas Jr. Road, Ortigas Center, Pasig City	914-0558 www.trecglobal.com
...	vCustomer Philippines, Inc. 3/F eCommerce Plaza, Garden Rd, Eastwood Cyberpark City, Bagumbayan, Quezon City	709-1673 ...
	Vector BPO Philippines 72 N Escario St., 8th Floor, Cebu City, Cebu Philippines 6000	(032) 416-8889 www.vectorbpo.com
	Visaya Knowledge Process Outsourcing Corporation 14/F Trafalgar Plaza Condomium, HV Dela Costa St., Salcedo Village, Makati City	338-4574 www.visayakpo.com
	VXI Global Holdings SM Cyber 2, Jupiter and Zodiac Sts., corner Buendia Avenue, Makati City, 1226 Philippines	899-2200 www.vxi.com
	WEST Services
	WNS Philippines Inc. 9F 1880 Building, Eastwood City, Bagumbayan, Quezon City	318-2000 www.wns.com